Pricing

A tier is a commitment you choose, not a bracket you fall into. Volume never promotes or demotes an account automatically. You are charged the minimum, or the quotes, whichever is higher — and the first 2 months are at 50% while you load your inventory.

What you are not charged for

Every platform has cases it does not bill. Here is ours, in public, before you ask.

FreeA plan your client is not eligible for

A plan rule excluded them — maximum entry age, salary threshold, a standalone child. You see why, and you are not charged for finding out.

FreeA plan with no rate for that client

The rate chart prints a dash for that age band and category. Across the charts loaded in Rabt today, 5.1% of all cells are dashes.

FreeAnything past the eighth column

Comparing widely is the product. The meter must never be a reason to compare less.

FreeThe same risk to the same insurer within 30 days

Re-running a comparison you already ran is not new work. Reloading the page is not either.

FreeA plan re-added to a quote that already priced it

Clients change their minds. Putting back a plan this quote already priced — in any earlier version — costs nothing. A plan priced on the quote for the first time is charged once.

FreeAnything Rabt had to reprocess

If we got it wrong and did it again, that is our cost.

A revision is charged only for plans it prices for the first time, at the normal rate. Re-pricing a quote at current rates charges only the columns whose price moved. Every line in your usage log carries the reason it did or did not cost you anything, and you can export the period to CSV yourself at any time.

Add-ons, metered

Included at every level

• Your own brand on every quote — colour, logo, footer wording, English or bilingual
• Every insurer, plan and network you load, kept for as long as you keep the account
• Your inventory exported on request, in the format you loaded it in
• Tenant isolation enforced in the database itself, not only in application code
• Unlimited comparisons — the meter counts priced columns, and eight of them a submission is the cap

What Rabt does not do

• Placing cover. Rabt produces the comparison and the document; the broker places the business
• Policy issuance, e-signature and collecting money from your client. All of that happens on your systems or the carrier’s
• Insurer rate charts. You bring your own — Rabt holds no insurer’s rates on your behalf
• Advice on which plan a client should buy. That is the broker’s licensed judgement, not software’s

Questions people ask before the first call

What exactly counts as a billable quote?

One priced plan column delivered into your comparison. If Rabt computed a premium for a plan and put it in front of you, that is the billable event. Not a submission, not a member, not a PDF — a column.

What if a plan has no rate for my client?

It is free. When the rate chart prints a dash for that age band and category, the plan cannot be priced and Rabt refuses to quote it rather than substituting a number. Across the charts currently loaded, 5.1% of all cells are dashes, so this is common rather than exceptional.

What if my client is not eligible for a plan?

Free. A plan excluded by a rule — maximum entry age, the AED 4,000 salary threshold, no standalone children — is shown with the reason and is never charged. You are not billed for finding out that something cannot be sold.

What if I re-run the same quote?

Free within 30 days. The same risk to the same insurer inside that window is not charged again, and reloading a comparison never produces a second charge — quote generation is idempotent, so the meter cannot double-count a refresh.

What if the client changes something?

Revise the quote. Removing a plan, or putting back one the quote already priced, costs nothing; a plan priced on the quote for the first time is charged once, at the normal rate. If the insurer’s rates have changed since, re-pricing at current rates charges only the columns whose price moved.

Is there a cap on how many plans I can compare?

You can compare as many as you hold. Only the first eight columns of a submission are charged; everything beyond is free. Comparing widely is the product, so the meter is not allowed to be a reason to compare less.

Is there a contract?

A tier is a monthly commitment you choose, not a bracket you fall into — volume never promotes or demotes you automatically. The first 2 months are charged at 50% while you load your inventory.

How do I know what I am being charged for?

Every quote in the usage log carries a reason, including the ones that cost nothing. You can export the whole period to CSV at any time, without asking anyone, and an invoice preview is visible mid-period so the month-end number is never a surprise.

Do you charge per seat?

Seats are included with each tier — Desk: 5، Team: 15، Market: Unlimited seats — and extra seats are AED 150 a month each.

What is free, in one list?

A plan your client is not eligible for. A plan with no rate for that client. Anything past the eighth column. The same risk to the same insurer within 30 days. A plan re-added to a quote that already priced it. Anything Rabt had to reprocess.